Shipping Policies
We use various reputed courier agencies to deliver your product to your desired location. Selection of courier agencies may vary depending upon your delivery address. We always try to provide the best shipping experience we can.
We always try to ship all items in your order to ship together at a time in a single shipment, but in some cases, it is not possible to ship all products together due to product characteristics, availability or risk. In that case we will inform you before doing it.
Always check the product condition before accepting the parcel from delivery agent, if you feel that the product is not in good condition or if the package is tampered with or damage, you can always refuse to accept the parcel from the delivery agent and contact us by phone call or an email, mentioning your order reference number. We will try our best to resolve your problem and arrange a replacement delivery to you at the earliest.
As per Indian Tax Regulation, all the items in the shipment will be mentioned in the invoice with there respective price (including gift items).
Shipping Partners
We use Fedex, Delhivery, Aramex, DHL, Bluedart, DTDC, Indian Speed Post, to ship our products to your destination address. Selection of shipping partners is available during checkout and chosen by you. For some items we can select the shipping partners for you to give the best service.
On special prior request, we can ship your products through EMS speed post for remote locations if in case required. If you think your delivery address does not have coverage and you have experienced a bad service from shipping partners, you can always request us for speed post service. However, we cannot guarantee to fulfil your request, because sometime post office refuse to accept the orders for some materials.
Shipping Time / Delivery Time
We ship our weekday (Monday to Friday) orders within 48hours from the time of order conformation. (Not implies on assembled machines, customised parts and kits)
Normal orders placed on Sunday or on public holidays will be shipped on next working day.
For customised orders we take a day or two for preparation and shipping.
Actual shipping time is depending on various conditions. Each shipping companies have their own working methods, intermediate transit locations etc. and the delivery time is not predictable. Though we can guarantee a delivery time of 6-8 working days to anywhere in India, it is totally beyond our control.
Please pre-plan your order allowing sufficient time for the delivery instead of last-minute orders.